When we are speaking with a prospective client about taking over their Facebook advertising, more often than not, at one point in the phone conversation, we reach an objection from the agent that is something similar to, “I don’t need to pay a firm to help me with my Facebook ads. I know how to use the Facebook Ad Manager and I am running successful campaigns on my own”.
But are they? After two brief exercises, we generally find that while the agent may know how to use the Facebook Ad Manager, quite often the campaigns are not successful, at least in terms of a marketing campaign. What are these exercises you ask?
1) Question to agent: What kind of response rate are you getting?
Often, the almost immediate answer is, “I don’t actually get leads, but I see on the Facebook Ad Manager traffic reports I’m getting tons of exposure with my ads”.
OR, we get some sort of answer saying, “I am just boosting my posts. There is no way for Facebook users to give me any sort of response, except for liking my page”
So a couple of things here. Unless you are actually running a Facebook Campaign, with the specific goal of getting more likes on your Facebook Business Page, you HAVE TO have your boosted posts and ads point to some sort of landing page, where the user can give you their information, in return for some item of value. This is your hard earned money we are talking about. If you are not growing your business and the chances of getting more clients, it’s not worth doing these campaigns.
Secondly, there is a difference between “Reach” and “Clicks”. Reach is simply the number of people your ad is being served up to. The number could be high, but if people aren’t paying attention to your ad and just skipping over it, even a high reach number doesn’t help you.
Clicks on the other hand are a true measurement of the effectiveness of your ad. A click means a user saw your ad, was interested in it and clicked on it to get to the next stage. This, coupled with Google Analytics to see of all click throughs, how many users converted and filled out a landing page, will give you an exact idea of how your ad is performing.
2) Question to Agent: What items of value are you offering with your Facebook Ads?
This question, in almost every instance is answered the same way. What we generally are told is, “I don’t like to make people jump through hoops to get information. I just like to give it all to them in the boosted post, or ad, so they can easily access the info.
Again, this is your HARD EARNED money. I am not suggesting that you set an extremely high bar for them to get over, before they get the promised information, BUT you have to get something from them, so you have a qualified lead on your hands, BEFORE you give them that promised item of value.
Asking for information like name, email and possibly mobile phone is a very low bar.
Some Examples Of The “Right Way” To Run Your Facebook Ads
So now that I have addressed a basic understanding of how and why you should run your Facebook boosted posts and ads the way you should, let’s actually look at a couple real life examples. Below are some ads we have run for our clients. NOTE: You can click on any of the below ad images to get to the “real life” pages, online, so you can test them out.
EXAMPLE 1: HOME VALUE AD
One great thing you can use to get people’s attention on your Facebook Ads is offering a FREE, IMMEDIATE home valuation. Here is an example of an ad such as that. In this case, when the homeowner clicks on the ad, they are taken the the following landing page:
As you can see, the barrier of entry on this landing page is low, AND it reiterates that it offers the information, available to the homeowner, INSTANTLY, if they fill out the form.
EXAMPLE 2: JUST LISTED AD
A fantastic way to get leads is to run targeted ads for new listings, serving them up to the people you think are most likely to want to purchase the home, OR people that live in the area, which you think are most likely to sell soon (i.e. they will see how you market other’s listings, get interested in you and call you for a listing appointment). With both groups, just listed ads are great. When the homeowner/buyer clicks on the ad, they are taken to an easy to fill out landing page, offering them all the property info, once they hit submit:
As you can see, the call to action is clearly stated on the landing page, and the fields to fill out are SUPER easy, giving the greatest chances that users will follow through.
EXAMPLE 3: WEBSITE/MLS LINKED ADS
If you are targeting buyers, one way is to target your marketplace, and run ads asking would-be buyers what they might be able to purchase, for a certain dollar amount. When they click on the ad, again, they are taken to an easy to fill out landing page:
As you can see, again, an easy to fill out form. All the user needs to do is submit the form and they are immediately taken to the agent’s website, and shown, in this case, all Almaden Valley Homes that are for sale and listed at $1.2 million or less.
So as you can see, even though you may know how to use the Facebook Ad Manager, setting up your campaigns to run in a methodical, successful manner requires a little bit of planning. Do that planning up front though and you cannot go wrong.
Do you need help getting your Facebook Campaigns back on track? Do you need some fresh ideas? Contact us anytime. We are happy to help 🙂